Return & Refund Policy
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All sales are final and non-refundable. If you choose to cancel an order, you will not receive a refund.
- If any item(s) arrive damaged, please send a photo(s), along with proof of purchase in order to arrange a free replacement.
- If you place an order for the wrong item, there will not be a refund or exchange. Please double check your order before checking out. Orders will not be cancelled/refunded to you.
Order Processing
- All items, unless otherwise stated, are pre-order items. As a result, it may take up to 4 weeks for me to receive all product from the manufacturer after the pre-order period is over before I am able to package and ship them to you.
- As a result, pre-ordered items will not be shipped until 4-6 weeks after the pre-order period has ended.
Shipping Rates & Delivery Estimates
- Packages will be shipped out approximately 4-6 weeks after your order is placed. This may be impacted by COVID-19, so your patience would be greatly appreciated.
- All orders will be shipped from Canada and will be shipped worldwide, with the exception of the UK.
- Canadian orders may take up to 4 weeks to arrive due to COVID-19.
- International orders may take longer than 4 weeks to arrive due to COVID-19.
- All orders will come with tracking by default.
- Orders made within Canada have a flat rate of $5.
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Orders made in the US have a flat shipping rate of $10 and other countries have a flat shipping rate of $15. Your order may be subjected to import duties and taxes, which are incurred once a package reaches your destination country. I am not responsible for these charges if they are applied.
- Once an item has been shipped, I am no longer responsible if a package is lost or delayed.